Passenger kicked off flight for bringing the approved medical device he needs to live
A man from Tennessee said he was kicked off a recent United Airlines flight from Denver to Knoxville after taking his dialysis machine on board.
Adron Mccarter was visiting his family in Spokane, Washington. He told the WBIR news channel that he had filled out additional paperwork to bring the machine – which is used to treat kidney disease – with him while he was traveling.
But on the way home, McCarter claimed the pilot didn’t allow him to fly with it.
“They come up and say we’re going to be delayed, so I got up and went out and when I did the pilot was in my wife’s face,” McCarter told WBIR.
“He fell on the microphone and said I was trying to bring something on the plane that was not allowed, then he threw us in front of everyone like we were just terrorists,” he added.
Mccarter told the station he had to catch up on treatments after the incident, which took place on October 5.
“It made me sad. I had a full-blown panic attack and it made me angry at the same time. You can’t treat people that way,” he said.
“I have to have treatment now. We had to do two in a row to be able to catch up and it’s hard on your body and hard on your heart. So overall this was one of the three worst. experiences of my life. life. “
After being taken off the flight, McCarter said he received an apology and was provided with free food and a place to speak for the evening.
McCarter said he wanted to talk about the incident and raise awareness “so that it doesn’t happen to anyone else.”
United Airlines told WBIR that a SkyWest Airlines pilot was flying the plane Mccarter was in. A SkyWest spokesperson said News week that there was a misunderstanding about the dialysis machine because there was a placard attached to it stating that it was expressly forbidden to travel by plane.
In a statement, SkyWest said: “A passenger was booked from SkyWest flight 5423 due to a misunderstanding regarding the approved medical device he was traveling with.”
“Together with United, we provided food, accommodation and made arrangements to get the customer to their destination as quickly as possible. We apologize for the inconvenience and are following up with our SkyWest crew to prevent a similar situation will not happen again in the future, ”the airline said. added.
News week also contacted United Airlines for comment, but did not receive a response in time for the post.