The Castell Project, Inc. Releases “Black Representation in Hospitality Industry Leadership 2022” Report

The Castell Project, Inc. publishes the report “Black Representation in Hospitality Industry Leadership 2022” — Source: Castell Project, Inc.

-Executives of the Castell Project, Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of professional women in the hospitality industry, today released the report “Black Representation in Hospitality Leadership 2022”.

“Black representation in leading the public face of the hospitality industry is not making the necessary gains to show opportunity to black employees,” said Peggy Berg, president of Castell Project, Inc. “Furthermore, black employees have disproportionately lost jobs in the hospitality industry during the Pandemic. Rebuilding its workforce will require a significant shift in opportunities for black hospitality employees if we are to be seen as an industry that promotes truly diversity, equality and inclusiveness.

Analysts gathered information from the websites of hotel companies listed in the STR Directory of Hotel and Lodging Companies. Most entries were reviewed twice: once on a company’s website and then matched against an employee’s LinkedIn profile. Identification of race and sex was made by visual inspection, and self-identification could vary.

Highlights of the report include:

  • In 2021, only 11% of the 671 hotel company websites examined for this study displayed black executives (from director to CEO) prominently on their websites, a drop from 2019. These black executives accounted for only 2 % of all hospitality industry executives on company websites reviewed. for this report.
  • Black employees in the hospitality industry have been disproportionately affected during the pandemic. In 2019, black employees made up 18.8% of the hospitality industry (travel accommodation) workforce. In 2021, their share fell to 13.6%, reflecting a 52% job loss among black hospitality workers. In contrast, across all industries, employment fell only 3.2% and black workers overall retained their share of jobs.
  • Black women are more represented than black men at the director level, but are less likely to be advanced than black men.
  • Black representation in leadership is heavily focused on human resources. HR employs 28% of black employees, from director to CEO. Black employees are much less likely to find opportunities in food and beverage, construction/design or investment/development.

“We acknowledge the tremendous support of the many men and women working to advance Black representation in hospitality industry leadership,” Berg added. “However, as Tourism Diversity Matters Executive Director Greg DeShields says, ‘We need to rethink working in the hospitality industry and restore trust. This requires hiring diverse talent at senior levels of management, act on the importance of having leaders who reflect the demographics of our customers and creating an inclusive workplace.”

A full copy of the report is available on the Castell Project website at

About Castell Project, Inc.

Castell Project, Inc. is a 501(c)3 nonprofit organization dedicated to advancing women to the highest levels in the hospitality industry. With the support of industry partners, Castell provides impactful leadership development for rising female industry executives; innovative research on diversity in the hospitality industry; [email protected] connecting female executives to students; WSH listing linking conference organizers to expert speakers; and Fortuna’s Table bringing women into hotel ownership.

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