the Honduran ibex continues to grow; Hiring of 500 new agents

TEGUCIGALPA, Honduras, August 25, 2022 (GLOBE NEWSWIRE) — ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it has won several new customer accounts and hired 500 new customer service agents. in Honduras. The ibex Customer Experience Delivery Center is located in the Novacentro Shopping Center at Centro Comercial Los Próceres, between Boulevard Morazán and Avenida La Paz.

“ibex is pleased to announce that it is once again expanding its operations in Honduras and hiring 500 new agents to support several new programs, including an award-winning leader in the lodging industry,” said Luis Anleu, Director of operations in Honduras, ibex . “At ibex, we deliver incredible customer experiences for some of the world’s biggest brands. We are focused on expanding our business in the region and making it a leading BPO site in Latin America. Our commitment to providing our contact center agents with an excellent employee experience is a key part of our winning culture. We are focused on developing our people and helping them take the next step in their career – now is the perfect time to start your career at ibex.

Appointed Best Workplace in Central America and the Caribbean in 2021 by Great Place to Work, ibex offers very competitive compensation and the best benefits, including comprehensive private medical insurance. New employees have access to industry-leading training and development programs to help them succeed and develop their skills to advance in their careers. At nine sites in the region, more than 85% of ibex managers began their career as agents.

Since opening its site in the heart of Tegucigalpa last year, ibex has positively impacted the local economy with hundreds of new jobs and giving back to the community. ibex recently celebrated the 5e anniversary of ibex Cares, its philanthropic program that supports the local communities where the company operates. In Honduras, ibex Cares donated food, medical and cleaning supplies to Casa Hogar Bencaleth to help children in need.

To join the winning ibex team, job seekers are encouraged to stop by our office in the Novacentro Shopping Center (7e floor) from 8 a.m. to 5 p.m. Monday to Friday, or go to https://honcareers-ibex.icims.com to apply online. Follow @ibexhonduras on Instagram and Facebook.

About ibexes
ibex provides innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology and end-to-end customer engagement solutions to help businesses acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model comprised of 34 operational facilities around the world, while deploying next-generation technology to deliver superior customer experiences to many of the world’s leading retail businesses. retail, e-commerce, health technology, fintech, utilities and logistics.

ibex leverages its diverse global team of more than 30,000 employees along with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding more than 2 .2 billion in lifetime revenue every year and delivering a truly differentiated customer experience. To learn more, visit our website at ibex.co and join us on LinkedIn.

Media Contact:
Dan Burris
ibex
[email protected]

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