The Sand Bar in Canandaigua is closed to the public and only serves hotel guests


Starting today, July 11, the Sand Bar at Lake House in Canandaigua will be open to hotel guests only.

Visitors to the bar will be asked if they are hotel guests and may need to provide proof before sitting down.

Simon Dewar, the station’s general manager, said the decision to restrict the number of people allowed was not an easy one.

The reason for this decision is that the property simply does not have enough staff to accommodate both hotel guests and the general public.

Dewar said this temporary measure will give them time to reassess themselves and the key is to have a full workforce.

Dewar explained that several steps have been taken to try to address the issue, including career fairs and employee referral programs that include bonuses for their current employees.

While the hotel said it was a temporary measure, Facebook comments on the company’s announcement showed community frustration.

In 2019, the company received tax relief due to the pandemic, to the detriment of the city’s residents.

“Is anyone else slightly annoyed that Lake House has gotten big tax breaks from the city,” said Candi Campbell Smith, a resident of Canandaigua, “and we, the taxpayers who fund these tax breaks, are not allowed in?

As residents expressed frustration, Jessica McCormick of Canandaigua, shared that the Sand Bar has implemented a terrible tip system.

She explained that after working there 60 to 70 hours a week last season, she only received less than 50% of the tips she brought as a waiter. She also said she would work ten hour shifts without a break.

She explained that their staff retention problems are not due to the pandemic, but to the mistreatment of their employees.

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